I. NO RESTOCKING FEE FOR:
  1. Store merchandise that has not been processed or altered in any way and still in its original non-damaged packaging and returned within 30 days accompanied by an original receipt may be issued a full refund for the product without any restock fee.
II. 15% RESTOCKING FEE WILL APPLY TO:
  1. Items pulled from warehouse requiring fork-lifting or special handling
  2. If the order was delivered by our truck or shipped UPS, Freight charges will also be added to the restock fee
  1. Returns exceeding 30 days, non-processed and in original non-damaged packaging will be issued store credit only and a 15% restocking fee will be subtracted from the total credit issued.
  2. Special cutting or processing (If deemed by Manager as re-sellable or possibly a “Scrap Value” refund will be issued as a store credit only).
  1. All Broker / Special Order Items will be charged the re-stocking fee assessed to IMS by its supplier plus a 15% handling fee.
 III. ITEMS WHICH CANNOT BE RETURNED:
  1. Rem materials – all sales of remnant metals are considered final.
  2. Any materials not complying with the conditions in I or II above.
  3. Any materials not in “Like New” sales condition and re-sellable.

 

THANK YOU FOR YOUR BUSINESS!